Weird Behavior with Microsoft PCF Option Set Custom Control

As part of the controls that are available for Model Driven apps in unified interface we have the Option Set PCF custom control. Recently I encountered a weird behavior in these controls. I am not sure whether Microsoft would consider this as a bug or a feature, but I wanted to discuss this here, so that possibly it can help other who are encountering the same issue.

Document Generation Enhancements in 2020 Release Wave 2

With the release of Microsoft Dynamics 365 and Power Platform 2020 Release Wave 2, Microsoft has made some enhancements to the document generation capabilities and file attachments in model-driven apps. This first post will cover the document generation capabilities and the generation of pdf documents based on document templates.

Customer Service Workspace (Preview) in 2020 Wave 2 Release Plan

For anyone who has experience with Microsoft Omni channel interface, and has enabled the 2020 Wave 2 Release Plan, there is a new app that appeared with the name Customer Service Workspace (Preview). As noted in the release plan, the multisession app allows customer service agent to multitask on several customer cases simultaneously and seamlessly switch among issues without losing context of the in-progress work.

Changing record statuses in UCI and 2020 Wave 1 release

When working with model driven apps, we have the ability to navigate through the flow of the record using the Business Process Flow. The BPF is a great way to navigate through the different stages of the record, but what if that is just not enough. What if in order to complete the record I have to go through 10 or maybe more stages.